At One Community we aim to help vulnerable people stay at home with as much independence as possible. One of the services we provide is Lifeline. We also have other services you might find useful to help you remain safe and independent at home. Please see our Services section on the home page of our website for more details.

Lifeline is a panic alarm that you wear on your wrist or around your neck, if you needed immediate emergency help, you press the emergency button. The cost of one is from £3.60 per week. If you would like to purchase an alarm for a friend or relative please call 023 8090 2400 or email dwinnington@1community.org.uk or hmalcolm@1community.org.uk

We also sell a Falling detector for a small extra weekly fee. Please call or email the above for more details.

We can install a lifeline within 48 hours (often the next working day) or the urgently same day for an extra charge.

Our friendly installers will show what to do and how it all works. You do not need a landline to have one fitted as a mobile number works just as well.

You can set up a local key holder who can come and help you in an emergency 24hours a day, 7 days per week. Or we can provide and fit a police grade key safe and master lock for you for help to use as needed.

In addition, you can choose to have smoke alarms, CO2 and flood detectors incorporated. These do incur an extra cost- please ring or email to request a price for these.

Most people opt to pay quarterly by direct debit.

Lifeline services:

• 48 hours installation (often the next working day) to a landline or mobile £15
• Same day urgent installation £30
• Weekly cost of Lifeline emergency alarm £3.60 or £46.80 per quarter.
• Weekly cost of a falls detector 50p per week
• Police grade Key Safe £85
• Master lock supplied and fitted £40

Updated April 2023